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The following terms and conditions apply:
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
The following are our standard shipping rates. If we find shipping for your order to be less than what our shopping system calculated, we are going to adjust your shipping charges. If your order requires special handling we are going to contact you. Please do not hesitate to contact us, if you have any further questions.
Shipping Rates Germany:
4,00 Euro for 1 item
7,00 Euro for 2 and more items
Orders totalling 125 Euro and more ship free of charge (Germany only)
Shipping Rates European Destinations (EU):
(like Austria, France, Belgium, Netherlands, Luxembourg, Denmark, Poland, Sweden, Italy, Spain, Ireland, Finland, Estonia, Latvia, Lithuania, Malta)
8,00 Euro for 1 item
15,00 Euro for 2 items
17,00 Euro for 3 items and more or orders weighing more than 1000g or large / heavy items like hats and parasols / umbrellas
Shipping Rates European Destinations (non-EU):
(like Switzerland, Norway, United Kingdom)
12,00 Euro for 1 item
15,00 Euro for 2 items
20,00 Euro for 3 items and more or orders weighing more than 1000g or large items like hats and parasols / umbrellas
For oversized/heavy parcels to the UK DHL adds a surcharge of 4.49, which we have to pass on to our customers. We will contact you should this apply to your order. There might also be VAT charges added.
Shipping Rates Non-European Destinations / Overseas:
(like Canada, New Zealand, Australia, Japan, Brasil)
15,00 Euro for 1 item
20,00 Euro for 2 items
45,00 Euro for 4 and more items or orders weighing more than 1000 grams or large items like hats and parasols
Shipping Rates to the United States of America (USA):
45.00 EUR flat rate for parcels up to 5 kg (≈ 11 lb)
Additional costs for U.S. customs duties and handling fees charged by the shipping carriers may apply.
We are required to pay these charges in advance to the carriers and will subsequently invoice the customer for reimbursement.
As a result, there will be no payment of duties or fees upon delivery.
More information on this topic is available here: Shipping Information for U.S. Customers
Provision of digital content:
Digital content (data created and delivered in digital form) is not subject to shipping charges.
Digital content will be sent to you as a file by e-mail within 24 hours after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
Digital content is provided to you via a link communicated by e-mail.
The sending of this e-mail with access data for the provision of the digital content takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
Digital content is provided to you in your customer account.
The provision takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
You will also be informed about the provision by e-mail.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 – 5 days, for deliveries abroad within 3 – 11 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of questions, please contact us.